Twilio
Support
About
Twilio provides the programmable voice and SMS APIs behind click-to-call and texting inside Zoho CRM and Zoho Desk, reaching numbers in 180+ countries.
- Place calls from a Zoho CRM contact record
- Send SMS updates tied to a support ticket
- Log call recordings on the contact timeline
- Route inbound calls to the right agent
- Category:
- Support
- Platform:
- Zoho